Coronavirus

Managing Stress and Emotions When Working Remotely

As COVID-19 continues to spread around the globe, more and more of us are starting to make changes to the way we work. Google, Microsoft, Trader Joe’s, Gap, and United Airlines are among a growing number of U.S. companies that have already acted to address their workers’ most immediate employment concerns stemming from the pandemic, including recommending or requiring employees to work from home, offering more paid sick leave, or maintaining wages in spite of reduced hours. We’ve spent the...

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Ensure That Your Customer Relationships Outlast Coronavirus

The Covid-19 pandemic has forced businesses to maintain and build relationships with consumers when their world has been upended. Businesses are now facing tension between generating sales during a period of extreme economic hardship and respecting the threats to life and livelihood that have altered consumer priorities and preferences. This tension is very real, particularly for newer ventures or smaller business that provide discretionary products and may not have the resources to survive long periods of severely diminished cash flow. The...

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